‘They bring people into the brand’: Grey Goose vp Martin de Dreuille on influencers and testing QR codes
This holiday season, marketers are intently focusing their efforts on boosting e-commerce sales. Doing so makes sense as shopping online for presents has dramatically increased this year as the coronavirus surges once again. Bacardi-owned Grey Goose is among the host of brands finding new ways to approach e-commerce — the brand introduced at-home cocktail kits earlier this year — and is increasing digital advertising efforts to do so.
Digiday caught up with Martin de Dreuille, vp of global marketing for Grey Goose to hear about how the high-end vodka brand is advertising this holiday season as well as how the brand’s advertising approach has changed this year.
This interview has been edited and condensed for clarity.
How has the pandemic changed your advertising?
Since the beginning of the pandemic, we have dramatically improved our customer journey online. By improving the customer journey, we defined each touch point very clearly and optimized our message in order to bring those customers down our funnel to buying. We built this digital ecosystem where our social channels, website, search, media partners and e-commerce platforms are connected to be a very consistent experience.
Are you now spending more ad dollars on digital channels?
In the last couple of years, we have dramatically increased the share of digital media in our overall media spend. TV, particularly in the U.S., still has a huge role to play for Grey Goose to really drive top of mind awareness and grow the reach. If I look at the share of traditional media it was probably around 60-70% of the total investment [in previous years]. We’ve probably shifted closer to 50/50 now. Directionally, that’s what we’re leaning towards. We have to learn about what we did this year, whether we reached our objectives and KPIs. But a brand of our size still requires traditional media in the U.S.; I still see traditional media being a big player in our media plan.
We’ve heard influencers will play a big role in holiday campaigns as people are spending more time on social channels. Is that the case for Grey Goose?
For the holidays, we recognize that these will be different than what we usually experience. However, what we want to remind people is that even in the current situation there are still great things to be celebrated. We’re partnering with influencers to show how they are making the best of holidays. The first episode [of our new content series, “Holiday Best”] with Jay Ellis already dropped. Over the next days and weeks you’ll see other [influencers] partner with us to entertain and inspire viewers to reimagine holiday traditions and embrace the best of this year.
Why did you want to work with influencers for the holiday campaign?
Influencers play a huge role in terms of partnerships. They bring people into the brand on social media platforms and help us drive them through the funnel with retargeted messaging to our e-commerce partners. So the fact that people are spending more time on social media means influencers can …read more
Source:: Digiday