How to Whitelist an Email in Gmail, Outlook, Yahoo, and More

By Caroline Forsey

Imagine waiting for an important email, never receiving it then discovering it in your junk folder months later. That’s pretty frustrating.

The same can happen between a brand and its subscribers – wasting a marketing team’s time and resources.

In this article, learn how to whitelist an email on all major email providers like Gmail and Outlook. If you’re a marketer, discover ways to encourage your subscribers to do so.

Table of Contents

1. Click the gear icon in Gmail and select “See all settings” from the Quick settings menu.

2. Navigate to “Filters and Blocked Addresses” in the top menu.

gmail filters and blocked addresses page

3. Select “Create a new filter.”

In Gmail, whitelisting an email actually involves creating a filter.

gmail create filter on filters and blocked addresses page

4. Add a specific email or a whole domain in the “From” field.

The “From” field is where you’ll specify what’s getting whitelisted. In Gmail, you can specify either a specific email address (e.g. hello@domain.com), or you can whitelist a whole domain by omitting everything before the at symbol (e.g. @domain.com).

The former will whitelist one specific email address while the latter whitelists anyone who is sending emails from that domain.

gmail-create-filter-process

5. Click “Create filter.”

From there, you don’t need to input any additional information. Simply click the Create filter button at the bottom of the window (next to the blue Search button).

6. Check “Never send it to Spam” in the checkbox.

Clicking the button brings up a new window. Here’s where you’ll actually specify that what you’re doing is whitelisting. In Gmail, you do this by checking the Never send it to spam box.

Doing so will ensure that emails that meet the criteria you specified never end up in Spam or Trash (unless you do so manually).

gmail never send to spam checkbox

7. Click “Create filter.”

Once this information is specified, you click the “Create filter” button again, and this creates the whitelist within Gmail.

1. Click the gear icon in Outlook and select “View all Outlook settings.”

<img alt="outlook gear icon" src="https://blog.hubspot.com/hs-fs/hubfs/Google%20Drive%20Integration/How%20to%20Whitelist%20an%20Email%20in%20Gmail%2c%20Outlook%2c%20Yahoo%2c%20and%20More-Dec-10-2022-03-43-52-4384-AM.jpeg?width=494&height=234&name=How%20to%20Whitelist%20an%20Email%20in%20Gmail%2c%20Outlook%2c%20Yahoo%2c%20and%20More-Dec-10-2022-03-43-52-4384-AM.jpeg" style="margin-left: auto;margin-right: auto;display: block" title="" width="494" …read more

Source:: HubSpot Blog

      

Aaron
Author: Aaron

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