By Neil Patel

If you have a website, you need to know what bots are and how they can find your site, as well as what they can do (either intentionally or indirectly) to cause frustration to your online marketing efforts. Blocking bots may be a necessity to protect your site’s speed, users, and security.

Let’s talk about what bots are and how you can put up some defenses to start protecting your website.

What Are Bots, and How Can They Be Bad?

Before we dive into the details of what they can do and how you can stop them, we need to take a step back and explore what a bot is.

A bot is a software script that performs a data task over and over again. It’s that repetition and data interaction that makes them a fellow member of the online world we interact with.

Some of the other names you hear bots associated with help explain what bots are and how they work. Think of terms like spiders, crawlers, or web bots.

Are They All Bad?

There are a couple of misconceptions we can set aside right away.

Even though the term is short for robots, bots are not robots in the form of metal, gears, and computers. They are bits of script, as we discussed, that run continuously over the data of websites or other online platforms.

Also, they are not necessarily maliciously driven by a hacker or person with ill intent. Sometimes they’re neutral or even useful, such as bots used by search engines to index websites.

How Do Bots Work?

As we mentioned above, bots are generally bits of software script that repeat a task over and over again. An outside person, either friend or foe, may deploy these to accomplish a specific task.

However, bots are getting “smarter,” so to speak, and some are created with artificial intelligence (AI) or machine learning technology. Some examples of these are chatbots for e-commerce that brands can use to learn from human interaction and deliver a better customer

service experience for their audience.

Here’s an example of an e-commerce chatbot on the ModCloth website:

What Do Bots Do?

As we’ve said, bots can be useful, such as indexing for a search engine or improving customer experiences.

They can also be malicious and cause trouble for your website or other web presence. Some bots are intended to crawl websites and steal data like passwords, identifiable information, or personal data. They can also deploy malicious attacks on websites, computers, and other places. Some get sophisticated, unfurling a series of steps to cause chaos for another user or organization.

They can also be used to surge interactions online. This may come in the form of flooding a page or forum with comments, driving up purchases or popularity of something to stir up interest, bumping up social media interaction to improve views, or other ways to “game the system.”

These are often …read more

Source:: Kiss Metrics Blog

Author: Aaron