Creating Your Brand Voice: A Complete Guide

By Caroline Forsey

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Your personality makes you unique — a differentiation that doesn’t just apply to people. Brand voices will make each company recognizable in a world full of different streams of information. So how can you set your brand up for success?

A powerful brand voice that can not go unnoticed, because it is strong enough to make people pay attention. This post explores the elements that create a brand’s voice. You’ll also learn how you can create your brand voice and examples that can inspire your team.

Table of Contents

Your brand voice should be uniform across platforms. According to Crowdspring, 90% of potential customers expect to have a similar brand experience across different platforms. Your company should sound the same on social media, in email communications, and even on packaging.

Further, your company’s voice should resonate with your audience and be used to build trust. In the U.S. market, 46% of consumers prefer to buy from brands that they can trust.

Your brand voice should build that trusting relationship, showing your customers what to expect from your company’s content, services, and even customer service.

Plus, the right approach can help attract new prospects before they even learn about your product or services. For instance, consider the humor used in MoonPie’s social media posts.

Image Source

Before I’d even purchased a MoonPie for the first time, I followed them on Twitter. Why? Because I liked the brand’s voice. Their tweets made me laugh and felt relatable.

However, a brand voice doesn’t have to be funny to be powerful. Other powerful brand voices can be inspiring, emotional, bold, casual, formal, poetic, or direct.

Creating a Brand Voice

How do you know if your brand voice is working? If a potential customer feels like you’re talking directly to them, then you’re doing it right.

When your customers feel like they’re part of the conversation, they feel more connected to the brand and are more likely to buy from you.

Brand voice tips: start with your company's mission; use your buyer persona as inspiration for your brand voice; look at your best-performing content; make a do's and don'ts list; if necessary, use a third-party agency to determine brand voice; create a communications document so all of your content is aligned; fill out a brand voice template with 3-5 core voice characteristics.

See more tips for building your brand’s voice below.

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Source:: HubSpot Blog

      

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