Best Free CRM Software

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Interested in customer relationship management (CRM) software that’s free forever? You’ve got options.

This is not a typo. Free means no cost. Forever means no time limit.

I hope you’re sitting down, because there’s more shocking news. These zero-dollar-per-month platforms are packed with great features.

I’ve picked out the top five free CRM software products on the market. They’re all a little different. Chances are, one of these options is going to work much better for you than the others.

There’s no cost, but your time is valuable. Let’s run through the important considerations that go into picking the right free CRM software on the first try.

The Top 5 Options For Free CRM Software

HubSpot CRM – Best free marketing CRM
Really Simple Systems – Best free sales CRM
Agile CRM – Best free customer service CRM
Flowlu – Best for SMB finance
Apptivo – Best for basic business management

How to Choose the Best Free CRM Software for You

Trying to manage customer relationships with traditional spreadsheets and databases is a pain, to put it nicely. Speaking frankly, it’s a barrier to growth.

You can only go long without a dedicated tool that centralizes and organizes all of your contacts.

And CRMs do so much more than that. They tie into virtually all of your other customer-related services and provide a home for contact information and data. Whenever someone makes a purchase, clicks on a link, or opens an email, it’s all captured and reported in a CRM.

They can get pretty powerful, in terms of marketing automation and customer experience. Of course, when we’re talking free CRM software, they’re not giving away the full spread of features.

Here’s what you want to consider as you look through your options.

The Limits of Free

Offering a software for free is not a form of charity. It’s a calculated bet. They are hoping that companies using the complimentary service will grow to the point where they need a paid plan.

So there are limitations, for sure. If your team or scope stays small, though, free CRM software can be a decent solution for a good little while.

For each review, I’ve bolded the limits that are likely to have the biggest impact. These may include:

Maximum number of users
Maximum number of contacts
Maximum number of company records

It’s important to forecast when and how these limits will affect your ability to use the product.

Contact Management and Tracking

With free CRM software, you want to be aware of your contact limit, but also the tools each product provides for contact management and tracking.

This is really the core responsibility of CRM software, what helps you manage each customer relationship.

All the products on my list will help you move from spreadsheets into a much more intuitive interface. At a glance, you’ll be able to see an entire record of the relationship.

Some are going to come with sales-focused tracking features, like …read more

Source:: Kiss Metrics Blog