By Kayla Carmicheal

Recently, I took a leap of faith and bought leggings online.

I was nervous because of the obvious: I couldn’t see the leggings in person or try them on in-store, and I wasn’t sure how the sizing worked. I didn’t want to pay for shipping and item tax without even knowing if I was going to love my purchase.

Even though ecommerce is a booming industry, projected to earn $6 trillion in 2022, there’s still some anxiety for consumers when buying products through a screen.

Fortunately, some brands have taken that into consideration, and have come up with a way to let consumers try products and services before purchasing them: Try before you buy. Let’s dive into what it is, how it works, and see examples of brands who use this strategy.

According to the 2021 Virtual Shopping Habits Report by Pertfitly, shoppers name the inability to try clothes on as their biggest concern when shopping online. The survey also found that the number one reason consumers return clothes is due to the inability to try them on.

For retailers, this creates a big problem. Not only do they have to worry about losing a customer, but the cost of acquiring another customer.

As a result, many brands are attempting to solve this issue by offering a trial period. In addition, the try-before-you-buy model, some brands are leveraging augmented reality to allow consumers to preview items on themselves or in their homes.

Now that you know what try before you buy is, let’s get into how it works.

How does “Try Before You Buy” work?

Every brand that uses try before you buy may have a slightly different process for this model. In most cases, here’s how it goes:

1. The shopper picks out one or several products to try out.
2. After receiving said product(s), the shopper will have a trial period determined by the retailer.
3. Once the trial period expires, the consumer will have to decide between keeping or returning the item.

Trial periods vary greatly by brand. In addition, some brands will only allow consumers to try one product at a time while others will offer multiple products at a time.

To offer some inspiration, we’ve made a list of six brands that offer unique try-before-you-buy models and takeaways marketers can gain from them.

Try Before You Buy Brand Examples

1. Gemist

Gemist is a sustainable, L.A.-based jewelry brand that offers a two-week trial period for their rings.

While some brands offer the try-before-you-buy option for all products, Gemist limits it to rings, as they’ve identified that as the product that creates the most hesitation from shoppers.

On their website, they say “We all love jewelry, but we get that fit can be tricky—especially with rings.”

Image Source

They allow shoppers to order up to three styles for two weeks with a $45 deposit. However, that amount is …read more

Source:: HubSpot Blog