By fneedle@hubspot.com (Flori Needle)

To succeed at our jobs, we often ended a wide range of skills, from simply communicating to in-depth product knowledge.

Soft skills, like communication, fall into the category of interpersonal skills, and they are typically expected of everyone, regardless of the position you apply for. In this post, learn what interpersonal skills are, examples of what they look like in action, and how to develop them and display them on your resume to stand out against other applicants.

Interpersonal skills relate to all aspects of life, from close relationships to business partnerships.

Interpersonal Skills in Organization

In the business world, interpersonal skills dictate how we get along with our team members. For example, suppose you sense tension at work. You may pick up on this and use active listening to get to the root of the problem and then use effective communication to come to a resolution.

Why are interpersonal skills important?

Many career paths come with consistent interaction with people, whether coworkers or teammates, so it’s crucial to know how to interact with everyone. Without them, it would be challenging to perform as expected.

Given this, employers look for people with strong interpersonal skills because it means they can work well with others and communicate in a way that drives business success. In some jobs, like customer service, strong interpersonal skills are critical.

Most critically, interpersonal skills help us interact with others in a respectable manner. Even if you’re a software engineer who spends most of your time on the computer, you still need to interact with your teammates and sometimes explain technical details to those who may not have the same know-how, which requires good communication.

There tends to be some confusion about interpersonal skills vs intrapersonal skills, so we’ll explain the difference below.

Intrapersonal vs. Interpersonal Skills

A few letters make up the difference between intrapersonal and interpersonal skills, but they are different. Specifically, interpersonal skills are how you speak to yourself in your mind, and interpersonal skills are involved in conversations with other people.

However, both relate to each other through emotional intelligence. Having strong self-awareness (intrapersonal) can help you become better with interpersonal skills, as you’ll be able to manage your emotions, regardless of the situation, and respond accordingly.

Types of Interpersonal Skills

There are various types of interpersonal skills, and many complement each other. Below we’ll list common interpersonal skills and give examples of what they look like in action.

• Communication — The way you communicate clearly and effectively with others.
• Conflict management — How you deal with troubling business situations as they arise, whether mediating an issue between colleagues or seeking solutions for a personal matter. Regardless of your level of seniority, conflict management is an essential skill.
• Empathy — Empathy is the most important interpersonal skill, as you need to have empathy, understanding, and care for those around you and that you work with daily.
• Leadership — Involves being able to …read more

  Source:: HubSpot Blog

        

  

  Author: Aaron