‘Google is really nailing us’: Publishers re-shift commerce strategies after platform releases flurry of algorithm updates

As always, Google can cause chaos for publishers depending on the digital behemoth’s whims.

This autumn was a whirlwind for publishers as Google released not one but three algorithm changes over the course of a month that affected content rankings, specifically of product reviews. It’s another example of how the tech giant can cause disruption for publishers that have built businesses around trying to take advantage of its algorithm to reach people.

Timeline of Google’s recent algorithm changes:

•August 25: helpful content update
•September 12: core updates
•September 20: product reviews update

“Google is really nailing us,” said a media exec candidly in exchange for anonymity at the Digiday Publishing Summit last month.

Google claimed the algorithm changes were intended to prioritize search results considered the most helpful to internet goers, or content that’s “written by people, for people.” This means articles with expert insights, as well as original photography and original content descriptions (not regurgitated from the manufacturer’s website), will be ranked higher in search results. A Google spokesperson did not immediately return a request for comment on the record.

Already facing a number of challenges in the commerce revenue department, several publishers like 360 Reviews and Hunker have expressed that they’re still trying to fully unpack to what extent these algorithm changes have impacted their search traffic and how to accommodate Google’s latest content guidelines in their edit strategies. Meanwhile, other publishers, like CNET, said their businesses experienced no ill effects from these rollouts, in part because their editorial approach to commerce content already follows Google’s guidelines.

“It’s been a choppy 90 days in some of our product categories but in others, it’s been totally flat. We’re not too far off from where we were 90 days ago,” said Amro Naddy, vp and general manager at U.S. News & World Report’s 360 Reviews, during a panel at StackCommerce’s Activate event earlier this week. He did not disclose which categories were impacted, but jokingly added, “I burned some extra candles on my altar last night and prayed to the oracle to save us.”

CNET has focused on expert insights and original photography that shows the products have been reviewed by experts — the secret sauce for keeping its content ranked high through the updates, said Lindsey Turrentine, evp of content and audience at CNET.

One new reviewer in the television category was trained for nine months to learn about all the criteria considered when reviewing a TV and how to effectively assess this technology under executive editor David Katzmaier. While this isn’t something that Google can see or take into consideration in the rankings, Turrentine said that eventually Google will register “that the same name shows up against the content over a long period of time and that the quality of the content itself is very high” bodes in the publication’s favor when it comes to ranking that author’s content more positively.

It’s unclear the impact the changes have had on Leaf Group’s Hunker, but featuring snippets …read more

Source:: Digiday