By Dorissa Saint-Juste

On the hunt for the best WordPress survey plugin? Whether you’re looking to improve the user experience on your website, increase your customer satisfaction, or simply learn more about your visitors, embedding a survey on your website is the fastest way to get the feedback you need.

To help you find the best WordPress survey plugin, I went hands-on with as many options as possible. Then, I curated my picks for the 15 best options based on that. Here are all of the plugins installed on my site, so you can be confident that I tested them all.

Let’s dig in!

1. HubSpot WordPress Plugin

Why I like it: HubSpot is a great option if you want to use your surveys for customer service/feedback, marketing, and/or sales purposes, as it includes a built-in CRM and lots more advanced features.

HubSpot’s plugin for WordPress is a free and easy way to add forms, live chat, CRM, and more to your WordPress site.

Using the drag-and-drop form builder allows you to collect contact information or qualitative feedback from your site’s visitors. Then, you can easily sync that data to HubSpot’s free CRM to track any feedback you receive in an organized manner.

For even more powerful surveying tools, HubSpot’s customer feedback software allows you to send net promoter scores (NPS), customer effort scores (CES), customer satisfaction surveys (CSAT), and more. These tools can help you understand your customers while tracking and improving their experience over time.

Overall, I think that HubSpot is a good option for situations where you want to really understand your individual customers on a deeper level, thanks in large part to the integration with the CRM.

Pricing: HubSpot’s WordPress plugin is free to use and includes live chat, forms, CRM, email marketing, and analytics within your WordPress site.

2. Quiz and Survey Master (QSM)

Why I like it: Quiz and Survey Master is one of the most versatile free WordPress survey plugins, which I think makes it a great option if you’re on a tight budget.

While I think Quiz and Survey Master’s interface lags a little behind some other survey plugins in terms of ease of use, this plugin offers a ton of survey-specific functionality — a lot of which you get for free.

First off, I think that it has one of the most versatile collections of survey question types. You can ask basic questions like multiple choice or radio buttons, as well as more unique questions like matching pairs, polar choices, radio grids, checkbox grids, and more. You can also ask free-form survey questions with short-form text or paragraph boxes.

You can even accept image answers from users, which is something most other plugins don’t offer.

You also get tons of other useful features, such as the ability to add a contact form as …read more

Source:: HubSpot Blog

Author: Aaron